The game crashes on the very first screen of starting up!
The game crashes on the very first screen of starting up!
Can not even open the game. Shows the hemisphere screen for like 45 seconds then closes. Help, I can't even play the 5 dollar game I bought. Tried unistalling and reinstalling.
- eddybox
- Site Admin
- Posts: 644
- Joined: Sat Dec 13, 2008 11:22 am
- Location: Nelson, BC, Canada
- Contact:
Re: The game crashes on the very first screen of starting up!
Hi Ionosexi,
Sorry to hear about the problem. It's a weird one we've never heard of before. You may want to ask Apple for a refund right away, though if you're patient we can try to figure it out together.
A few questions for you:
- Is this the iPad or iPhone version?
- Is your device jailbroken?
- What OS version are you running?
- Are other apps/games working properly on your device?
Thanks,
Eddy
Sorry to hear about the problem. It's a weird one we've never heard of before. You may want to ask Apple for a refund right away, though if you're patient we can try to figure it out together.
A few questions for you:
- Is this the iPad or iPhone version?
- Is your device jailbroken?
- What OS version are you running?
- Are other apps/games working properly on your device?
Thanks,
Eddy
-
- Posts: 51
- Joined: Thu Jul 23, 2009 1:34 pm
Re: The game crashes on the very first screen of starting up!
And as a basic troubleshooting step, it's always worth rebooting the device. Hold down the sleep (on/off) button on the top of the iPad for 5 seconds until the power off slider appears.
Re: The game crashes on the very first screen of starting up!
After the multiplayer update, even I cannot access osmos.
As soon as I start, the application hangs.
iPad 2, iOS 5.1, not jail broken.
Previous osmos version worked, after the multiplayer update crashes on start.
Please support.
As soon as I start, the application hangs.
iPad 2, iOS 5.1, not jail broken.
Previous osmos version worked, after the multiplayer update crashes on start.
Please support.
- eddybox
- Site Admin
- Posts: 644
- Joined: Sat Dec 13, 2008 11:22 am
- Location: Nelson, BC, Canada
- Contact:
Re: The game crashes on the very first screen of starting up!
Hi Abdulbari,
Sorry about the headache. Please try rebooting your device by holding down the power button for a few seconds. That should solve the problem. (We have a fix so rebooting isn't necessary, which we'll be submitting in an update to the App Store very soon.)
Thanks,
Eddy
Sorry about the headache. Please try rebooting your device by holding down the power button for a few seconds. That should solve the problem. (We have a fix so rebooting isn't necessary, which we'll be submitting in an update to the App Store very soon.)
Thanks,
Eddy
Re: The game crashes on the very first screen of starting up!
eddybox wrote:Hi Abdulbari,
Sorry about the headache. Please try rebooting your device by holding down the power button for a few seconds. That should solve the problem. (We have a fix so rebooting isn't necessary, which we'll be submitting in an update to the App Store very soon.)
Thanks,
Eddy
Thanx, rebooting worked.
Thanx a lot Eddy
- eddybox
- Site Admin
- Posts: 644
- Joined: Sat Dec 13, 2008 11:22 am
- Location: Nelson, BC, Canada
- Contact:
Re: The game crashes on the very first screen of starting up!
Howdy folks,
Happy to say the fix for this is now live, along with voice chat and other improvements/tweaks. Please update to Osmos 2.1.
Thanks again for all your help!![Smile :)](./images/smilies/icon_e_smile.gif)
Eddy
Happy to say the fix for this is now live, along with voice chat and other improvements/tweaks. Please update to Osmos 2.1.
Thanks again for all your help!
![Smile :)](./images/smilies/icon_e_smile.gif)
Eddy
Return to “iOS Osmos (iPad/iPhone/iPod Touch)”
Who is online
Users browsing this forum: No registered users and 116 guests