Hi, greetings from Germany.
My daughter and I have a problem: When we try to start a multiplayer Osmos, I can find her - with my Xperia Z3 Compact. But can´t find me, with her HTC evo 3D. Her message: "you are connected with: WLAN: off". But she ist connected with WLAN.
With Google Play Games it is the same. Ich can send her an invite. She receives it. But she can´t accept - no game starts. VS: if she try´s to invite me, i doesn´t receive anything.
Whats wrong?
It´s a very fine game, we like it very much. But we bought two licences to play together - can you help?
Multiplayer Problem: WLAN-off
- eddybox
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- Location: Nelson, BC, Canada
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Re: Multiplayer Problem: WLAN-off
Hi Kalabuster,
Strange that her device is reporting "WLAN: off" when she's connected.
One quick suggestions is to try rebooting her device. (This sometimes fixes "mysterious" problems)
If that doesn't work, send us an email at androidsupport@hemispheregames.com. I'll send over an alternate version of the game which *may* work better. (btw, are you running the latest version from Google Play on both devices?) Either way we'll try to get you connected.
Thanks,
Eddy
Strange that her device is reporting "WLAN: off" when she's connected.
One quick suggestions is to try rebooting her device. (This sometimes fixes "mysterious" problems)
If that doesn't work, send us an email at androidsupport@hemispheregames.com. I'll send over an alternate version of the game which *may* work better. (btw, are you running the latest version from Google Play on both devices?) Either way we'll try to get you connected.
Thanks,
Eddy
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- Posts: 2
- Joined: Sat Oct 03, 2015 11:57 am
Re: Multiplayer Problem: WLAN-off
Pefect. Thank you for your Email. Now it works. Best android game + first class service!
- eddybox
- Site Admin
- Posts: 644
- Joined: Sat Dec 13, 2008 11:22 am
- Location: Nelson, BC, Canada
- Contact:
Re: Multiplayer Problem: WLAN-off
Hey, glad to hear that version worked for you! Thanks for the feedback. ![Smile :)](./images/smilies/icon_e_smile.gif)
![Smile :)](./images/smilies/icon_e_smile.gif)
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