Help, won't download.
Posted: Mon Jan 23, 2012 10:46 pm
by unlvmike
I purchased this game just yesterday after trying the demo version because it was really captivating to me, however, when I attempt to download it, it simply says "starting download" and never actually downloads. I have tried deleting the cache and data from the market application and rebooted my phone and still no progress. I also checked my Google wallet and edited the zip code, which was wrong and I still can't play. I would really appreciate any help to get this app working as I actually want to play it and not get a refund. I have a Galaxy S2 on T-Mobile. Thank you.
Re: Help, won't download.
Posted: Wed Jan 25, 2012 2:15 am
by mukundmurali
Same here, have purchased it but it won't install.... Please help or refund the money
Thanks,
Mukund
Re: Help, won't download.
Posted: Wed Jan 25, 2012 5:18 am
by Meal Worms
Hi folks,
Thanks for your posts. Can you please contact our
Android helpdesk with these issues? The folks there will be happy to help.
Thanks,
Dave
Re: Help, won't download.
Posted: Thu Jan 26, 2012 3:53 pm
by apportable
Just to follow up with what Dave said, there have been occasional problems downloading Osmos from the Android Market after successfully purchasing it. Their support staff is aware of the problem, so if you go to:
http://support.google.com/androidmarket ... olicy=appsAnd use the "Talk to a specialist" option, they should be able to help you. They are available 24/7 there. If you prefer, you can e-mail them at
android-market-support@google.com.
Happy 'moting!