Hemisphere Games Forum

Purchased Osmos HD via the Demo screen, agreed to the purchased, and my account was charged the $2.99.

It started to download then I get a pop up window showing the following;

> "Osmos HD" could not be downloaded due to an error. (941) <

(only options is the OK button)

This is on the Google (Asus) Nexus 7, Android 4.1 Jelly Bean.

I tried to cancel the transaction, but the "REFUND" button was gone, ONLY the INSTALL button shows (only with in about two minutes after purchase).

I have tried shutting off my tablet and restarting it, no different. I have no problems accessing the internet and/or downloading other items.

Looking forward to playing the full game of Osmos.. ANY suggestions? Thank you!

One more item, I did UNinstall the DEMO and was able to re-download and install the Osmos DEMO, but still get the same error.

I was able to CANCEL the transaction via the Google Wallet.

My account was refunded the $2.99.

All is well. I will try again later.

Hi cjschaff,

Glad to hear the issue was resolved! If you run into any further problems with your purchases or account, we recommend contacting either our email support team (androidsupport [at] hemispheregames [dot] com) or Google Wallet support if it's a purchasing issue. Thanks!

~The Apportable Team