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Groundhog Day + background issue

Posted: Mon Jan 21, 2013 2:13 pm
by chthonix
Love the dreamy physics but have a couple of queries:

1. I guess I must be missing something but have been through Odyssey twice now to reach (and play) Arcade but when I exit game and re-enter I have to start at the tutorial again and then go through the whole of Odyssey to get back to arcade. Is this expected behaviour?

2. Wherever I launched the game from shows through as a kind background but only on bright notes. The brighter the object the more the background shows through, is this right?

Playing on Nexus 7 with Android 4.2.1.

Any help appreciated.

Re: Groundhog Day + background issue

Posted: Mon Jan 28, 2013 4:03 pm
by eddybox
Hi chthonix,

1. Absolutely not! Once you've completed a level you should never have to complete it again (unless you'd like to of course).

2. That isn't right either.

Sounds like Osmos is running strangely on your device (though it runs fine on my Nexus 7). Please send an email to androidsupport@hemispheregames.com and we'll try to get you sorted out. (Including a screenshot of issue #2 would probably help.)

Thanks,
Eddy

Re: Groundhog Day + background issue

Posted: Fri Feb 01, 2013 4:42 am
by chthonix
Hi Eddy,

Mail sent with two screenshots from different parts of the game and a screenshot of my machine details page.

Cheers,

Warwick

Re: Groundhog Day + background issue

Posted: Mon Feb 11, 2013 9:03 pm
by apportable
Hello Warwick,

Thanks for reporting this issue. There is a known bug where Osmos does not save user progress when played on secondary user accounts in Android 4.2+. The translucency issue is also related to this in that it occurs only when playing on secondary accounts, but is a more widespread problem: http://tech2.in.com/news/tablets/androi ... tch/615862. We can't do very much about the translucency issue until Google steps up and addresses it, but we are working on a fix for the save progress issue. We'll answer your email as well, but figured it would be helpful to post a public reply.

~The Apportable Team

Re: Groundhog Day + background issue

Posted: Thu Feb 14, 2013 2:53 am
by chthonix
Hi Eddy,

Thanks for the public reply, useful information. Latest news is that I don't see the transparency issue any more having updated to Android 4.2.2. Still have the user profile issue though.

Cheers,

Warwick