stuced in black screen

Feedback and support for the Android versions of Osmos
black cat
Posts: 2
Joined: Mon Sep 16, 2013 9:19 am

stuced in black screen

Postby black cat » Mon Sep 16, 2013 9:37 am

i have a galaxy y duos ... rooted and chainfire 3d installed. i installed osmos full version and it first shows white screen and black screen ... nothing happns... any suggetns????? :roll:

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eddybox
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Posts: 644
Joined: Sat Dec 13, 2008 11:22 am
Location: Nelson, BC, Canada
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Re: stuced in black screen

Postby eddybox » Mon Sep 16, 2013 3:55 pm

Hi black cat,

Please send us an email at androidsupport@hemispheregames.com and we'll see if we can get to the bottom of the issue.

Thanks,
Eddy

black cat
Posts: 2
Joined: Mon Sep 16, 2013 9:19 am

Re: stuced in black screen

Postby black cat » Mon Sep 16, 2013 9:51 pm

thanks for the quick respond... i also tried demo version it s stucked in hemispher logo... i send the mail

apportable
Posts: 64
Joined: Wed Jan 11, 2012 8:13 pm

Re: stuced in black screen

Postby apportable » Wed Jan 29, 2014 7:31 pm

Hello there!

The Galaxy Y Duos is not a supported device for Osmos - Osmos is only meant to run on devices with a resolution of at least 320x480 pixels. We also generally do not support devices with custom or rooted firmware, and we do not recommend that users run apps like Chainfire3D to change their graphics configurations when playing Osmos.

Thanks for your understanding!

~The Apportable Team~


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