Mac Support

Feedback and support for the PC version of Osmos
sparse_array
Posts: 2
Joined: Tue Apr 02, 2013 9:08 am

Re: Mac Support

Postby sparse_array » Tue Apr 02, 2013 9:11 am

Any way to turn off the music in the App Store Macintosh version?

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eddybox
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Location: Nelson, BC, Canada
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Re: Mac Support

Postby eddybox » Tue Apr 02, 2013 1:03 pm

You can turn the music volume down to 0/min in the game's options.

Cheers,
Eddy

sparse_array
Posts: 2
Joined: Tue Apr 02, 2013 9:08 am

Re: Mac Support

Postby sparse_array » Thu Apr 04, 2013 3:33 pm

eddybox wrote:You can turn the music volume down to 0/min in the game's options.

Cheers,
Eddy


Ah, the bubble in the upper right corner that is in plain sight that I didn't see. It's the idiot user questions like mine that make customer support tedious. At least I've bought the iPad, iPhone, and Mac versions of Osmos, so it's not a total loss for Hemisphere. :)

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eddybox
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Re: Mac Support

Postby eddybox » Thu Apr 04, 2013 8:59 pm

Haha, no worries. It does seem like that button's just a *little* too dim in the corner, what with the fading vignette. Oh, the subtleties of UI design... ;-)

ZPedro
Posts: 1
Joined: Fri Nov 13, 2015 12:34 pm

Re: Mac Support

Postby ZPedro » Fri Nov 13, 2015 1:03 pm

Dear Hemisphere games,
You may or may not be currently busy with support due to the recent Mac App Store issues, so handle this as a lower priority item. But that issue has made me conclude I can no longer trust the Mac App Store, not only with future purchases, but to keep my past purchases running.

Therefore, I demand you provide me with a direct version of Osmos for Mac, including a license.

I am ready to prove I did buy Osmos on the Mac App Store in any way you ask me to. I am available to answer any query you may have regarding this matter, it is something we as a community have to work together on.

Regards,

Pierre Lebeaupin

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eddybox
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Re: Mac Support

Postby eddybox » Fri Nov 13, 2015 2:07 pm

Hi Pierre,

To be honest I hadn't heard about the MAS issues, but we're happy to provide you with a copy of the standalone Mac version of Osmos. Send us a email at webmaster@hemispheregames.com and we'll set you up.

Cheers,
Eddy


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