game crashes after clicking on a level

Feedback and support for the PC version of Osmos
phantom272
Posts: 2
Joined: Mon Jul 25, 2011 11:28 am

game crashes after clicking on a level

Postby phantom272 » Mon Jul 25, 2011 11:32 am

so, i bought the game some minutes ago, and it keeps crashing. i get to the menu, and when i click on a level, the game stops working.
i have windows 7 64 bit. please help me.

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Meal Worms
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Location: Toronto, Ontario, Canada
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Re: game crashes after clicking on a level

Postby Meal Worms » Mon Jul 25, 2011 11:58 am

Hi phantom272,

First things first: have you had a look at the tech support section of the Osmos FAQ? Specifically, please see the entry regarding Windows 7, and also please verify your videocard/motherboard drivers and BIOS version are up-to-date. Also, please try using the D3D drivers as some video card manufacturers have poor OpenGL support.

If none of the above work, please post the contents of the Osmos logfile to this thread.

Thanks,
Dave

phantom272
Posts: 2
Joined: Mon Jul 25, 2011 11:28 am

Re: game crashes after clicking on a level

Postby phantom272 » Mon Jul 25, 2011 12:04 pm

yes, i tried that already. it is still crashing when i click on a level in the menu.
where can i find the logfiles?

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eddybox
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Re: game crashes after clicking on a level

Postby eddybox » Fri Jul 29, 2011 8:50 am

It's Osmos.log in the Osmos directory of your Documents folder.


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