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game crashes after clicking on a level

Posted: Mon Jul 25, 2011 11:32 am
by phantom272
so, i bought the game some minutes ago, and it keeps crashing. i get to the menu, and when i click on a level, the game stops working.
i have windows 7 64 bit. please help me.

Re: game crashes after clicking on a level

Posted: Mon Jul 25, 2011 11:58 am
by Meal Worms
Hi phantom272,

First things first: have you had a look at the tech support section of the Osmos FAQ? Specifically, please see the entry regarding Windows 7, and also please verify your videocard/motherboard drivers and BIOS version are up-to-date. Also, please try using the D3D drivers as some video card manufacturers have poor OpenGL support.

If none of the above work, please post the contents of the Osmos logfile to this thread.

Thanks,
Dave

Re: game crashes after clicking on a level

Posted: Mon Jul 25, 2011 12:04 pm
by phantom272
yes, i tried that already. it is still crashing when i click on a level in the menu.
where can i find the logfiles?

Re: game crashes after clicking on a level

Posted: Fri Jul 29, 2011 8:50 am
by eddybox
It's Osmos.log in the Osmos directory of your Documents folder.