NSIS error on Windows 8 machine with Osmos download

Feedback and support for the PC version of Osmos
trekr5
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NSIS error on Windows 8 machine with Osmos download

Postby trekr5 » Mon May 13, 2013 12:27 pm

Hello,

I've just downloaded the Osmos game onto my Windows 8 computer and when I try to launch the installer I get an NSIS error which reads as follows:

"Installer integrity check has failed. Common causes include incomplete download and damaged media. Contact the installer's author to obtain a new copy".

What do I need to do to install the Osmos game on my Windows 8 computer? I tried a second time to download a new copy and attempt to run the installer and get the same error again as well.

Thanks

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Meal Worms
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Re: NSIS error on Windows 8 machine with Osmos download

Postby Meal Worms » Mon May 13, 2013 12:38 pm

Hi trekr5,

Sounds like an incomplete download. Can you please clear your browser cache and attempt the download again?

If that fails, please try downloading the game using a different browser.

Hope this helps!
Dave

trekr5
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Joined: Mon May 13, 2013 12:05 pm

Re: NSIS error on Windows 8 machine with Osmos download

Postby trekr5 » Mon May 13, 2013 1:16 pm

I've tried numerous browsers (firefox and Chrome) and I still get the same error.

Has this game been tested on Windows 8 at all? If so then why am I experiencing all these problems? Has anyone else come across this?

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Meal Worms
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Re: NSIS error on Windows 8 machine with Osmos download

Postby Meal Worms » Mon May 13, 2013 1:25 pm

Has this game been tested on Windows 8 at all?


It has indeed. :D

I've not heard of this issue before, but a quick Google'ing of your error text suggests either 1) an incomplete download; or 2) over-zealous anti-virus software that's preventing you from downloading .exe files (see e.g. http://nsis.sf.net/NSIS_Error).

Cheers,
Dave

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eddybox
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Re: NSIS error on Windows 8 machine with Osmos download

Postby eddybox » Mon May 13, 2013 1:34 pm

Something else to try (for information gathering purposes): does the demo work for you?
http://www.hemispheregames.com/osmos/#anchor_demos

trekr5
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Re: NSIS error on Windows 8 machine with Osmos download

Postby trekr5 » Mon May 13, 2013 1:40 pm

This is very frustrating and I'm not getting anywhere.

I've tried downloading the Osmos file and it always seems to never get to 19MB before it stops.

Is there another link that I can download the Windows version from?

Failing this, can I have a refund please? It's a pity because I would have loved to have this game on my computer. But I can't have it if it won't work!

trekr5
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Joined: Mon May 13, 2013 12:05 pm

Re: NSIS error on Windows 8 machine with Osmos download

Postby trekr5 » Mon May 13, 2013 2:07 pm

All is forgiven, I love this game!!!

:D

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eddybox
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Re: NSIS error on Windows 8 machine with Osmos download

Postby eddybox » Mon May 13, 2013 2:09 pm

:D

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Meal Worms
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Re: NSIS error on Windows 8 machine with Osmos download

Postby Meal Worms » Tue May 14, 2013 11:56 am

Glad to hear it trekr5! May I ask how your issue was resolved, so that we can advise any other players who experience the same problem?

Thanks and enjoy the game!
Dave


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