Osmos doesn't work in HP slate 7

[ponchivoro22]

Hey I bought the latest version of osmos and I can't play it. It goes to the start screen where it says "hemisphere games" and stays in that way for hours. Please help me.

[apportable]

Hi there,

Thank you for purchasing Osmos HD It sounds like you are having trouble running the game on your HP Slate 7- Here are a few general troubleshooting tips we suggest for users who experience these types of issues:

- Force close the game and re-launch
- Reboot your device
- Uninstall and reinstall the game (note that this will reset your saved progress) - make sure that you have enough device memory available to accommodate the app's size
- Make sure you're not running other apps or live wallpapers in the background when you're playing the game

If none of these solutions help the situation, we'd appreciate it if you could answer the following question:

- Which version of Android are you running and is it a custom ROM or factory-installed?

Thank you for helping us investigate this issue!

[ponchivoro22]

Hi! Thanks for answer, but I've tried everything and I'll still have the same problem. I have android jelly bean 4.1 factory-installed.