{"id":5633,"date":"2023-03-08T00:33:51","date_gmt":"2023-03-08T00:33:51","guid":{"rendered":"https:\/\/www.hemispheregames.com\/?page_id=5633"},"modified":"2023-03-08T00:34:48","modified_gmt":"2023-03-08T00:34:48","slug":"faq-osmos-ios","status":"publish","type":"page","link":"https:\/\/www.hemispheregames.com\/new_blog\/faq-osmos-ios\/","title":{"rendered":"Osmos (iOS) FAQ"},"content":{"rendered":"

General<\/strong><\/h1>\n<\/p>\n

\nWhere can I get the iOS versions of Osmos?<\/a>\n<\/p>\n

Technical and Preferences<\/strong><\/h1>\n<\/p>\n

\nI’m having a technical issue not described on this page. How can I get help?<\/a>
\nI tried to access the menu in Osmos, and then everything zoomed, even after exiting Osmos!<\/a>
\nThe sound in Osmos is broken. I don’t hear anything.<\/a>
\nI can hear the sound effects in Osmos (absorbing, death, etc.) but not the music.<\/a>
\nThe music in Osmos is great and all, but how can I play my own music?<\/a>
\nThe three-finger tap to pause\/exit isn’t working for me.<\/a>\n<\/p>\n

<\/p>\n

Gameplay<\/strong><\/h1>\n<\/p>\n

\nHow do I pause the game, or escape from a level to the menu<\/a>
\nOsmos is hard — help!<\/a>\n<\/p>\n


General<\/strong><\/h1>\n

<\/a>Where can I get the iOS versions of Osmos?<\/strong>
\nOsmos for iPad is available on the App Store here<\/a>, and Osmos for iPhone is available here<\/a>.
\nOsmos+ is downloadable for free here<\/a> if you’re an Apple Arcade subscriber.<\/p>\n


Technical and Preferences<\/strong><\/h1>\n

<\/a>I’m having a technical issue not described on this page. How can I get help?<\/strong>
\nOne good option is to email us<\/a> from within the Osmos app. There’s an “Email Support” button on the game’s Settings (gear icon) -> Data Settings screen. Tap on that and send us an email describing the issue. That email will include some attachments, including the Osmos log file, which can help us diagnose the issue.
\nOr head to our forums<\/a> to see if there’s been any discussion on the subject.<\/p>\n

<\/a>I tried to access the menu in Osmos, and then everything zoomed, even after exiting Osmos!<\/strong>
\nDon’t panic. :) You simply have the zoom accessibility feature on your iPhone enabled, which can conflict with the three-finger tap in Osmos (if you double-tap). According to Apple<\/a>, when this is enabled, “A simple double-tap with three fingers instantly zooms in and out 200% and you can double-tap and drag three fingers to dynamically adjust the magnification between 100% and 500%.” So simply double-tap with three fingers to escape from the zoom. For info on how to work around this in Osmos, or on how to disable the feature if you don’t use it, read this<\/a>.<\/p>\n

<\/a>The sound in Osmos is broken. I don’t hear anything.<\/strong>
\nMost likely you have audio muted on your device via the hardware switch. (Your phone may still ring, even in mute mode.)<\/p>\n

<\/a>I can hear the sound effects in Osmos (absorbing, death, etc.) but not the music.<\/strong>
\nFirst of all, make sure the Music volume in Osmos’s settings menu is set to Max. If that isn’t the issue, then another app is likely “hogging” the iOS music layer, even if that app isn’t currently playing anything. You can solve this problem by either:<\/p>\n