Help, won't download.
Help, won't download.
I purchased this game just yesterday after trying the demo version because it was really captivating to me, however, when I attempt to download it, it simply says "starting download" and never actually downloads. I have tried deleting the cache and data from the market application and rebooted my phone and still no progress. I also checked my Google wallet and edited the zip code, which was wrong and I still can't play. I would really appreciate any help to get this app working as I actually want to play it and not get a refund. I have a Galaxy S2 on T-Mobile. Thank you.
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- Posts: 1
- Joined: Wed Jan 25, 2012 2:11 am
Re: Help, won't download.
Same here, have purchased it but it won't install.... Please help or refund the money
Thanks,
Mukund
Thanks,
Mukund
- Meal Worms
- Posts: 624
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- Location: Toronto, Ontario, Canada
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Re: Help, won't download.
Hi folks,
Thanks for your posts. Can you please contact our Android helpdesk with these issues? The folks there will be happy to help.
Thanks,
Dave
Thanks for your posts. Can you please contact our Android helpdesk with these issues? The folks there will be happy to help.
Thanks,
Dave
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- Posts: 64
- Joined: Wed Jan 11, 2012 8:13 pm
Re: Help, won't download.
Just to follow up with what Dave said, there have been occasional problems downloading Osmos from the Android Market after successfully purchasing it. Their support staff is aware of the problem, so if you go to:
http://support.google.com/androidmarket ... olicy=apps
And use the "Talk to a specialist" option, they should be able to help you. They are available 24/7 there. If you prefer, you can e-mail them at android-market-support@google.com.
Happy 'moting!
http://support.google.com/androidmarket ... olicy=apps
And use the "Talk to a specialist" option, they should be able to help you. They are available 24/7 there. If you prefer, you can e-mail them at android-market-support@google.com.
Happy 'moting!
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