5 download attempts failed

Feedback and support for the PC version of Osmos
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spiegeleye
Posts: 2
Joined: Wed Sep 02, 2009 9:11 am

5 download attempts failed

Postby spiegeleye » Wed Sep 02, 2009 9:15 am

Because of a defective download-manager (?) all 5 download attempts failed. How can i get my paid game?
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Meal Worms
Posts: 624
Joined: Wed Apr 22, 2009 12:22 pm
Location: Toronto, Ontario, Canada
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Re: 5 download attempts failed

Postby Meal Worms » Wed Sep 02, 2009 6:16 pm

Hi spiegeleye,

Can you please send an email to billingsupport@hemispheregames.com from the email address you entered when you purchased the game, and referencing this post?

Thanks,
Dave
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spiegeleye
Posts: 2
Joined: Wed Sep 02, 2009 9:11 am

Re: 5 download attempts failed

Postby spiegeleye » Sat Sep 05, 2009 3:45 pm

Yeah, this time it worked! Thanks for the fast solution. Great Game!
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