Loading Sounds crash HELP!!

Feedback and support for the PC version of Osmos
jakenemeth74
Posts: 1
Joined: Fri Sep 25, 2009 5:36 pm

Loading Sounds crash HELP!!

Postby jakenemeth74 » Fri Sep 25, 2009 5:40 pm

i just bought Osmos on steam and went to laod it and saw the loading sounds screen and then it crashes.
I have vista 64bit and its on a brand new laptop so i dont think that its a hardware issue. Pleas help

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Log opened on Fri Sep 25 21:31:21 2009
Commandline: c:\program files (x86)\steam\steamapps\common\osmos\Osmos.exe
Preinitializing game: STEAM version 1.5.6 1076
Localization: using language "en"
Localization: loaded Osmos-en.loc
using sound
showing splash
not using cloud
Creating window...
Using windowed mode: 1854 x 964, 32 bpp
Initializing GLRenderDevice...
OpenGL version: 2.1.8599 FireGL
Initializing game
Initializing renderer
Loading textures
Loading fonts
Found no demo progress to propagate.
not using vsync
Initializing SoundSystem...
Initializing OpenAL
Getting OpenAL device list

User avatar
Meal Worms
Posts: 624
Joined: Wed Apr 22, 2009 12:22 pm
Location: Toronto, Ontario, Canada
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Re: Loading Sounds crash HELP!!

Postby Meal Worms » Sat Sep 26, 2009 2:33 pm

Hi jakenemeth74,

Thanks for your post. Judging by your logfile, Osmos is crashing while trying to enumerate sound devices that support OpenAL. Can you please verify you've got the latest drivers for your soundcard and motherboard? Even if your laptop is new, the bundle may not be packaged with the latest updates from hardware manufacturers.

If the problem persists after a driver update, can you please visit the Create Labs' download page and run oalinst.exe, the latest OpenAL installer? Also, if you run the ALCapsViewer application, does it list any OpenAL-supporting devices on your machine?

Thanks,
Dave


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