Osmos Demo Support

[Meal Worms]

Hi pplpwr,

Thanks for your post. I'm sure you've already done this, but can you please verify you're running the lastest drivers for your graphics card, sound card and motherboard?

Also, can you please post your hardware specs (CPU chipset, OS version + SPs, sound and graphics)?

Thanks!
Dave

[Crishu]

Hello,

I can't seem to get the Steam/website demo version started.
I even tried running outside of Steam with different compatibility settings.
Also i reinstalled the OpenAL from a separate download.
It keeps crashig immediately after 'loading sounds' or shortly after 'Hemisphere Games' logo.
I'm running an Win7 64bit machine(E8400, 4GB DDR2, Gygabite EP45-DS3R) with the latest ATI4850 and Creative SB Audigy drivers.
The .log file shows:

Code: Select all

Log opened on Tue Sep 29 01:30:47 2009
Commandline: D:\Games\Steam\steamapps\common\osmos demo\OsmosDemo.exe
Preinitializing game
Localization: using language "en"
Localization: loaded Osmos-en.loc
using sound
showing splash
not using cloud
Creating window...
PC running with 1 monitors
Current res of primary display: 1920 x 1200
Attempting fullscreen mode
Using fullscreen mode: 1920 x 1200, 32 bpp
Initializing GLRenderDevice...
OpenGL version: 2.1.8918
Initializing game
Initializing renderer
Loading textures
error loading tga file Textures\unknown_g.tga
Loading fonts
Backed up stats to Stats\Backup\Osmos_Sep_29_2009_0003.sta
machine bigEndian-ness = 0, stats file bigEndian-ness = 0, flipping = 0
not using vsync
Initializing SoundSystem...
Initializing OpenAL
Getting OpenAL device list
Found 3 devices:
  Device 1. Speakers (SB Audigy) (DEFAULT)
  Device 2. Digital Audio Interface (SB Audigy)
  Device 3. Generic Software
Using and opening "Generic Software"...
Creating OpenAL context
ALFWInitOpenAL opened device "Generic Software"
Loading pre-splash sounds
Loading post-splash sounds
Received stats and achievements from Steam


Didn't see the Config.cfg file to try to bypass the 'Generic Software' audio device.
Let me know what if there is something could try.
Thanks.

[Meal Worms]

Crishu, does the game run if you if launch with 'nosound' on the commandline?

Dave

[Crishu]

Yes it seemes to have worked.

Code: Select all

Log opened on Tue Sep 29 12:26:01 2009
Commandline: D:\Games\Steam\steamapps\common\osmos demo\OsmosDemo.exe nosound
Preinitializing game
Localization: using language "en"
Localization: loaded Osmos-en.loc
not using sound
showing splash
not using cloud
Creating window...
PC running with 1 monitors
Current res of primary display: 1920 x 1200
Attempting fullscreen mode
Using fullscreen mode: 1920 x 1200, 32 bpp
Initializing GLRenderDevice...
OpenGL version: 2.1.8918
Initializing game
Initializing renderer
Loading textures
error loading tga file Textures\unknown_g.tga
Loading fonts
Backed up stats to Stats\Backup\Osmos_Sep_29_2009_0004.sta
machine bigEndian-ness = 0, stats file bigEndian-ness = 0, flipping = 0
not using vsync
Received stats and achievements from Steam
App exiting -- bye!
Writing config to Config.cfg
Destroying window...
Deinitializing GLRenderDevice
Log closed on Tue Sep 29 12:38:55 2009

Also the Config.cfg was now generated. I tried adding the last command so that the 'Generic Software' device would not be used(tried also 0,-1, but didn't work like mentioned below).

Code: Select all

/////////////////////////
// variables

displayDepth "32"
allowAutoUpdates "1"
promptAllowUpdatesOnStartup "1"
promptFullscreenOnStartup "0"
vsync "1"
drawOrbit "0"
drawHUD "1"
ss_EffectsGain "1.0"
ss_MusicGain "1.0"
renderLOD "0"
fullscreen "1"
soundDevice "1"

Now it loads a couple of seconds the H. logo and i hear the intro sound, but crashes again shortly after.

Code: Select all

Log opened on Tue Sep 29 12:49:04 2009
Commandline: D:\Games\Steam\steamapps\common\osmos demo\OsmosDemo.exe
Preinitializing game
Localization: using language "en"
Localization: loaded Osmos-en.loc
using sound
showing splash
not using cloud
Creating window...
PC running with 1 monitors
Current res of primary display: 1920 x 1200
Attempting fullscreen mode
Using fullscreen mode: 1920 x 1200, 32 bpp
Initializing GLRenderDevice...
OpenGL version: 2.1.8918
Initializing game
Initializing renderer
Loading textures
error loading tga file Textures\unknown_g.tga
Loading fonts
Backed up stats to Stats\Backup\Osmos_Sep_29_2009_0008.sta
machine bigEndian-ness = 0, stats file bigEndian-ness = 0, flipping = 0
using vsync
Initializing SoundSystem...
Initializing OpenAL
Getting OpenAL device list
Found 3 devices:
  Device 1. Speakers (SB Audigy) (DEFAULT)
  Device 2. Digital Audio Interface (SB Audigy)
  Device 3. Generic Software
Using and opening "Generic Software"...
Creating OpenAL context
ALFWInitOpenAL opened device "Generic Software"
Loading pre-splash sounds
Loading post-splash sounds
Received stats and achievements from Steam

[Meal Worms]

Hi Crishu,

Sorry about that. Yeah, the sounds devices are indexed from [0,n-1] in the Osmos config file, whereas the log enumerates them [1,n]. Your log lists the software OpenAL device as device #3 for your hardware config, which means the 'soundDevice' value in Config.cfg should be set to 2 to select software.

We've rolled out an update to Steam that updates the OpenAL installer and selects the software device by default; hopefully this will address the sound issue for people who have been having sound HW problems. The update hasn't gone live yet but I'll post back to you hear when it does.

Thanks,
Dave

[ayrow]

I have really been looking forward to this game and I am not having any luck.

I have downloaded this demo both from Steam and from your website.
I've tried running it in every compatibilty mode setting.
I get "Loading Sounds" and then the program crashes.

Please help me....

I am running Windows 7 (build 7100)
Pentium Dual Core w/4G of Ram
Soundblaster Audigy
Nvidia 9800 GT

Here is the error information from Windows 7:
Problem signature:
Problem Event Name: APPCRASH
Application Name: OsmosDemo.exe
Application Version: 0.0.0.0
Application Timestamp: 4a8480ea
Fault Module Name: MMDevAPI.DLL
Fault Module Version: 6.1.7100.0
Fault Module Timestamp: 49eea5a7
Exception Code: c0000005
Exception Offset: 00018d65
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d

[eddybox]

Hi ayrow,

Please post a copy of your Osmos.log file (in .\My Documents\Osmos\) here and we'll see what's causing the crash.

One possibility is OpenAL version. Have you tried installing the latest? You can get it from here (oalinst): http://connect.creativelabs.com/openal/ ... Items.aspx

Thanks,
Eddy

[TehWhale]

Friendly heads up, Windows 7 Build 7100, Isn't supported by Microsoft anymore. You can go to their website and download the latest version, build 7600, but It's only a 90-day trial version. This could be what is causing your issues. I had some sound issues on 7100, but once upgraded to 7600, all those issues faded. Probably because the version your using is old, and out-dated, and was a beta.

[eauque]

Hello,

I installed Osmos via Steam and also tried a download from your site. Neither will run on my computer.

When I try to start the game, I get the fullscreen dialog box. I've tried both Yes and No options.
After I click Yes or No on the dialog box, I get:
OsmosDemo.exe
OsmosDemo.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

Is this a known issue? I am very intrigued by the game and would like to give it a try.

Here is my system info:
System Information report written at: 11/03/09 14:53:05
System Name: SOMEWHAT
[System Summary]

Item Value
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer NVIDIA
System Model AWRDACPI
System Type X86-based PC
Processor x86 Family 6 Model 10 Stepping 0 AuthenticAMD ~1921 Mhz
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 8/19/2004
SMBIOS Version 2.2
Boot Device \Device\HarddiskVolume2
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
Total Physical Memory 1,536.00 MB
Available Physical Memory 642.99 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.31 GB
Page File H:\pagefile.sys

Thank you in advance!

[eddybox]

Hi eauque,

Could you post your log file here please? You can find it at My Documents\Osmos\Osmos.log

Thanks!
Eddy